Copyright © 2020 Vevo LLC
Information That We Collect.
The information we may process depends upon your interaction with us.
Online Identifiers. The Vevo Service includes features that automatically pass certain information about some of the unique identifiers assigned to your Device, including the Internet Protocol (IP) address, unique device identifier, or advertising identifier (collectively, “Online Identifiers”), to us and/or our third party service providers.
Activity Information. To improve functionality and user experience, we also collect information regarding your interactions with the Vevo Service, including advertisements displayed on the Vevo Service.
Geolocation Information. Through your IP address, we can determine your general geolocation or region, which we use to support the delivery of content in your language and provide localized advertising.
Inferences or Audience Segmentation. This includes certain information that relates to or may be used to create and remember individual profiles, preferences, characteristics, and behaviors.
Legal Names and/or Email Addresses. With respect to the Vevo-XITE App, if you sign-up for a free account on the “Account” page (vevo.xite.com), we may collect your legal name, email address, gender, and date of birth.
Payment Method Information. With respect to the Vevo-XITE App, to the extent offered, if you sign-up for the subscription-based portion of the Vevo Service, we will collect your payment method information (e.g., credit or debit card information, etc.).
In addition, if you contact us with a customer service, copyright-related, or privacy-related request, we may use the personal information that you provide us (e.g., email address or phone number) to process and respond to your request. If you contact us through our website for sales-related purposes and/or previously provided us with registration information, we may collect, store, and/or use such personal information you provide us (e.g. name, email address and/or other information provided to us) in those instances to communicate with you for marketing and promotional purposes, including direct marketing.
How We Use the Information That We Collect.
We may process the personal information we collect for the below purposes and any other purposes disclosed at the time that you provide us with data:
To fulfill our contractual obligations under an existing agreement with you, including:
To communicate with you about the Vevo Service and Vevo; and
To deliver content on the Vevo Service.
To meet and/or fulfill our legitimate interests, including:
To manage our business needs, such as monitoring, analyzing, modifying and improving the Vevo Service’s functionality and performance;
To prevent fraud and abuse on and unauthorized access to the Vevo Service;
To provide localized content on the Vevo Service based on the country in which you are located (as determined based on your Online Identifiers);
To provide localized advertising based on your general geographic location (as determined based on your Online Identifiers);
To provide targeted advertising to you on the Vevo Service (as further described in Section 4 below);
To respond to your questions or other requests;
To conduct research and analytics for marketing/promotional purposes and to provide anonymous and aggregated reporting (i.e., reporting that does not identify you and cannot be combined with other information to identify you) for internal use and use by external clients, business partners and other third parties; and
To accumulate and report aggregated, de-identified, statistical information in connection with the Vevo Service and user activity.
To comply with our regulatory and legal obligations or to enforce our legal rights, including:
To meet reporting requirements (e.g., filing tax forms);
To retain documents and information related to a legal action;
To report data breaches or unauthorized access to the Vevo Service.
Sharing and Disclosure of the Information That We Collect.
We will not share your personal data or information with others except in the following circumstances:
Our Group Entities: We may disclose your personal data to other group entities that are affiliates and/or subsidiaries, owners or parents of Vevo in accordance with our internal policies or administrative or business practices.
With Your Consent: If we do not process your personal data in accordance with our legitimate interest or based on a contractual obligation we have with you, we may share or disclose your personal data if you provide us with your affirmative consent.
User Choice and Access Regarding Personal Data.
A. Privacy Requests.
You may contact us about privacy preferences and learn more about your choices with respect to advertising on the Vevo Service by sending an email to us at firstname.lastname@example.org detailing your privacy request. If your inquiry relates to the payment method information you have provided (if applicable) in connection with your use of the Vevo-XITE App, please contact: email@example.com. If you ask Vevo to stop using your personal data, we will honor that request, provided that we may retain a record of such information as necessary to comply with applicable law and we may continue to use your contact information to respond to your requests. If you continue to use the Vevo Service, we may continue to use your Online Identifiers to determine the country in which you are accessing the Vevo Service in order for content to be displayed within the Vevo Service. You always have the right to access, review and correct the personal data you have provided.
B. Your EU Privacy Rights.
If you are an EU citizen or reside in the EU, you may have certain rights with respect to the personal data you provided to us. To the extent permitted by applicable data protection laws, you may:
Access or modify your personal data;
Object, on grounds relating to your particular situation, at any time to the processing of your personal data if the legal ground we are relying on is our legitimate interest or in the public interest;
Request that your personal data be erased if it is no longer necessary for the purposes for which it was processed, you have withdrawn consent to, or object to, the processing of such personal data and we meet no other legitimate basis for such processing or it has been unlawfully processed;
Restrict the processing of your personal data if you contest its accuracy or the lawfulness of our processing, we no longer need it but you need it for a legal claim or you have objected to its processing and await verification of our legitimate grounds for processing it;
Under certain circumstances, have your personal data transferred to another company; or
Withdraw any consents that you have previously provided to allow us to process your personal data.
If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org. Please note that some requests may require you to verify your identity.
C. Your California Privacy Rights.
This section provides information regarding the personal information we may collect from California residents and the rights that you may have under applicable law, including The California Consumer Privacy Act (“CCPA”), if you are a California resident.
To the extent provided by applicable data protection laws, if you are a California resident, you may have the following rights:
The right to request that we disclose to you the following:
The categories of personal information we have collected about you;
The specific pieces of personal information we have collected about you;
The categories of sources from which such personal information has been collected;
The business or commercial purpose for collecting or selling such personal information;
The categories of third parties with whom we have shared such personal information;
The categories of such personal information that we have sold and the categories of third parties to whom such personal information was sold; and
The categories of such personal information that we have disclosed for a business purpose.
The right to request that we delete your personal information, under certain circumstances.
The right to opt out of the “sale” of your personal information. To the extent Vevo “sells” your personal information (as the term “sell” is defined under the CCPA), you have the right to opt-out of that “sale” on a prospective basis at any time. If you choose to opt-out of the “sale” of your personal information, then we will no longer “sell” your personal information to third parties. Note that it may take us a few days to process your opt-out, but we will do so within the time period required by law. Also note that we may continue to share or “sell” your information in an aggregated or de-identified manner (meaning it is no longer personal information). We may also continue to share your personal information with our services providers, solely for the purposes of providing us services. Please note that opting out of the “sale” of your personal information does not mean that you will stop seeing ads on the Vevo Service.
The right to not be discriminated against by us because you have exercised any of the foregoing rights under applicable law.
If you wish to exercise any of these rights, please contact us at email@example.com. You may also opt-out of the “sale” of your data via the opt-out mechanism made available to you via the Vevo Service (as located in the “Settings” page of the Vevo Service). Please note some requests may require you to verify your identity. You may designate someone to submit requests and act on your behalf (an “Authorized Agent”). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.
We share the Device information we collect with third party service providers. We cannot reasonably identify you based on this Device information; however, these third party service providers may combine the information with their own data to make inferences about what ads may be relevant to you. For example, we share your IP address so that advertisers can determine which region you live in and provide you ads in the language of that region. We receive revenue for ads served on the Vevo Service. Sometimes we get paid only for the placement of those ads and sometimes we get paid based on how they perform, for example, how many times an advertisement was viewed. We generally use aggregate, statistical data to find out more about how well ad campaigns have performed, and we may provide the results of these studies with third party service providers. To find out more information about ads and your information contact us at firstname.lastname@example.org.
Some web browsers have a setting that requests that a web application disable its tracking of an individual user (also known as a “Do Not Track” request). Unfortunately, due to technological limitations, our Vevo Service does not recognize such “Do Not Track” requests.
D. Opting Out of Cookies and Other Tracking Technologies. Please see Section 9 below to learn more about how you may opt out of the use of certain cookies and other tracking technologies.
Data Collection From Children.
Vevo recognizes the need to adequately protect the privacy of all of its users, especially children. The Vevo Service is not intended for or directed at children under the age of 16. We do not knowingly collect personal data from children under the age of 16. If we obtain actual knowledge that we have collected personal data from someone under the age of 16, we will promptly delete it, unless we are legally obligated to retain such data. If you believe that we have mistakenly or unintentionally collected information from someone under the age of 16, please contact us at email@example.com. For users in the United States, please also visit https://www.consumer.ftc.gov for information from the Federal Trade Commission about protecting children's privacy online.
While no data transmission over the Internet is 100% secure from intrusion, we maintain commercially reasonable physical, electronic and procedural safeguards to protect the personal data that we collect, use and/or store, which are consistent with applicable privacy and security laws. These policies and measures are designed to prevent against loss, misuse, unauthorized access, modification and disclosure and unlawful destruction of your personal data.
We also limit access to the Vevo Service to our own employees, contractors, operators, service providers and those individuals who are authorized for the proper handling of and have a business need to access such information. We request that our third party contractors and service providers follow similar standards of security and confidentiality as those followed by Vevo. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications despite our efforts to prevent same and we therefore make no guarantees regarding the security of user information. While we are dedicated to securing your personal data and our systems and the Vevo Service, you are responsible for securing and maintaining the privacy of your credentials (e.g., user name and password) and verifying that personal data we maintain about you is accurate and current.
Integration of Third Party Platforms and Services.
The Vevo Service may be linked to, rely on and/or be integrated with Third Party Platforms and other websites, applications, interfaces, services and/or platforms operated by other companies. The Vevo Service will also feature advertisements from third parties. Vevo is not responsible for the privacy practices of such websites, applications, interfaces, services and platforms operated by third parties that are linked to, rely on and/or integrated with the Vevo Service or for the privacy practices of third party advertising companies. Additionally, we are not responsible for protecting any personal data shared with a third party (e.g. OTT software platforms) through your use of the Vevo Service.
Cookies and Other Tracking Technologies.
The categories of cookies that may be used on the Vevo Services are as follows:
Functionality cookies: These cookies allow the Vevo Service to remember the choices you make and your account preferences and to provide enhanced, more personal features. These cookies are set by us or by our third party service providers.
Analytics / Performance cookies: These cookies allow us to measure and analyze how Vevo end users use the Vevo Services, so that we may improve the Vevo Service’s functionality and enhance your experience.
User preference cookies: These cookies will remember your preferences (like your language or location), so we can make your experience as seamless as possible, and more personal to you.
Targeting or advertising cookies: These cookies are set by us and our advertising partners to record your visit to the Vevo Service, the sections of the Vevo Service or pages you have visited and the advertisements you have viewed. These are used to deliver ads relevant to you, to limit the number of times that you see an ad and to help us measure the effectiveness of our marketing campaigns.
You may opt-out or delete cookies as follows:
Opt-In/Opt-Out on the Vevo Connected Television App: You may opt-in or opt-out of the use of your data to personalize your ad experience on the Vevo Service delivered through the Vevo-branded connected television application (including on the Vevo-XITE App) by making the applicable selection in the “Settings” page of such application.
Opt-Out on Your Browser: Most browsers allow you to manage cookies saved on your device. Please note that denying all or certain cookies may result in a less personalized experience on the Vevo Service.
Opt-Out on a Mobile or Connected Television Device: Depending on your device and operating system, you may be able to reset your device's advertising identifier to limit this data collection or prevent the collection of usage data across unaffiliated applications for interest-based advertising purposes by accessing the privacy settings on your device. Each operating system and/or device may provide its own instructions on how to manage these settings – please see the privacy settings for your device for more information.
Google Analytics: Some aspects of the Vevo Services may use Google Analytics to analyze traffic. You can find out more information about Google Analytics cookies by visiting https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. To opt out of Google Analytics relating to your use of the Vevo Services, you can download and install the Browser Plugin available by visiting the following location provided: https://tools.google.com/dlpage/gaoptout.
DAA / NAI Opt-Out: You may also be able to opt-out of the use of your data by certain third parties to serve interest-based advertising on certain websites or devices, by using the opt-out tools made available on the Digital Advertising Alliance’s DAA’s Consumer Choice Page: https://optout.aboutads.info and the Network Advertising Initiative’s ("NAI") website: https://optout.networkadvertising.org/.
Retention of Your Personal Data.
Accuracy of Information Provided.
Attn: Privacy Matters
4 Times Square, 25th Floor
New York, New York 10036
Although we urge you to contact us to find a solution for every concern you may have, you always have the right to lodge a complaint with your competent data protection authority.
Data Storage, Transfer, Processing.
Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and some of our subsidiaries and affiliates, servers, vendors and service providers may not be located in your jurisdiction and may be located outside of the European Economic Area and Switzerland. If you are an EU citizen or resident in the EU, we will transfer your personal data to the United States in accordance with EU data protection law requirements by using model contractual clauses that have been approved by the European Commission or other appropriate means.
Please note that such transfers may also be necessary in order to perform our obligations under a contract with you, to fulfill a request made by you, to meet a legal or regulatory obligation and/or through obtaining your express consent. If you make transactions with parties outside the EEA or Switzerland or connect the Vevo Service with platforms outside the EEA or Switzerland, we are required to transfer your personal data with those parties in order to provide the Vevo Service to you. If you wish to gain more information about such transfers, please contact us at firstname.lastname@example.org.
If you access the Vevo Service in any country outside the European Union, the data controller is Vevo LLC.
If you access the Vevo Service in any country in the EU, the data controller is:
Vevo (UK) Limited
370 Grays Inn Road
London, WC1X 8BB
If you access the Vevo-XITE app in any country in the EU, the additional data controller is:
XITE Networks Netherlands b.v.
1021 JS Amsterdam